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Support

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We typically respond within 2-3 business days.
Please include your device information and app version when contacting us.

Frequently Asked Questions

Q: Where is my data stored?

A: Data is stored on your device. When cloud sync is enabled, you can sync data across multiple devices via iCloud.

Q: How do I use the Ring Launcher?

A: Click the mouse wheel (middle button) to bring up the circular launcher. It provides quick access to frequently used features.

Q: Which languages does the OCR feature support?

A: OCR supports major languages including Japanese, English, Chinese, and Korean. It automatically recognizes text in images and converts it to notes.

Q: Can I backup my data?

A: Yes, you can export your data using the file export feature. We recommend backing up regularly.

Q: What should I do if the app isn't working?

A: First, try completely closing and restarting the app. If the problem persists, restart your device. If issues continue, please contact us through the contact form.

Tips & Tricks