Support
We typically respond within 2-3 business days.
Please include your iOS version and app version when contacting us.
Go to Settings > General > Keyboard > Keyboards
Tap "Add New Keyboard" and select "OCR Keyboard" from the list
Tap on "OCR Keyboard" in the list and enable "Allow Full Access"
Switch to OCR Keyboard using the globe icon in any text field
Note: Full Access is required to access your photo library for OCR processing. Your photos are processed on-device and are never uploaded to any server.
A: Full Access is required to access your photo library for OCR processing. Without it, the keyboard cannot read your photos to extract text. Rest assured, we do not collect or transmit any of your data.
A: OCR Keyboard supports 11 languages: English, Japanese, Chinese (Simplified and Traditional), Korean, French, German, Spanish, Portuguese, Italian, and Russian.
A: Free users get 5 OCR scans per day. The counter resets at midnight (local time). Upgrade to Pro for unlimited scans with a one-time purchase.
A: Yes! All OCR processing happens entirely on your device using Apple's Vision framework. Your photos and extracted text are never uploaded to any server.
A: Make sure you've added OCR Keyboard in Settings > General > Keyboard > Keyboards. If it's already added, try restarting your device. If the problem persists, try removing and re-adding the keyboard.
A: For best results: use clear, well-lit photos; avoid blurry or skewed images; make sure text is large enough to read; and select the correct language if auto-detection isn't working well.
A: Yes! Open the app and tap "Restore Purchase" to restore your Pro status on any device signed in with the same Apple ID.